Frequently Asked Questions (FAQ)

  • When will you create my bracelet?


    Orders are processed Monday – Friday at 10am EST and are shipped within 2 days of processing. Orders made Friday after 10am, Holidays and/or over the weekend, will be processed the next business day. If you make a mistake during your order, please contact us as soon as possible and if your items have not been created, we can fix the mistake.

  • What are your shipping prices and how long will it take?


    1-3 items: $3
    4-6 items: $6
    7-9 items: $9
    Flat Rate Overnight (up to 12 items): $27.50
    Flat Rate International (up to 6 items): $16.50

    Packages are sent First Class United States Postal Service and an automatic email is sent with your tracking number. Shipping times vary depending on where you live however they are usually delivered within 7-9 business days from the date you place the order.

  • Do you offer Overnight Shipping and International Shipping?


    Yes, both! We ship worldwide and if you need an order quickly, we do offer Overnight Shipping however they must be received by 3:30pm EST. Overnight shipping is available to U.S. addresses and is guaranteed to be delivered the next day. Rural areas are subject to extra delivery time.

  • Do you offer discounts for large orders or fundraising opportunities?


    Absolutely! Please see the Group Discount page for the discounts on bulk orders. If you are looking for a fundraising opportunity, please give us a call or send us an email and we can get you all set up.

  • Can you create a custom design for our company/group?


    Of course, the sky is the limit! Because we completely manufacture the bracelets at the Sunshine Leather warehouse in Orlando, Florida, our in-house graphic designers can create a custom bracelet that is all yours. Contact us with your ideas and we can work together to bring them to life.

Personal and Couples Personalized Leather Bracelets

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